Product
Data Platform
Industry
Telecommunications
Country
Kuwait
Open data infrastructure with lower cost
Ooredoo Kuwait provides mobile, broadband, and managed services as part of Ooredoo Group. It selected LigaData to replace a high-cost legacy data platform while retaining the flexibility required by existing workloads.
Challenge
The operator needed to transform data management from an expensive legacy provider, improve customer experience and efficiency, and continue supporting different use cases that depended on multiple versions of Apache Spark.
Solution
- Migrate to LigaData’s scalable, cost-effective data lakehouse platform.
- Store large volumes of structured and unstructured information.
- Process diverse data in near real time for exploration and analysis.
- Run two versions of Apache Spark on the same cluster.
Results
Data is now easier to access for exploration and ad-hoc analysis, creating a foundation for telecom use cases that improve average revenue per user, churn, customer lifetime value, customer satisfaction, and Net Promoter Score—without the proprietary cost of the previous platform.