Product
Data Platform
Industry
Telecommunications
Country
Tunisia
Historical and streaming data, unified
Ooredoo Tunisia, the country’s largest telecommunications operator and part of Ooredoo Group, selected LigaData to modernize data management while improving customer experience and operational efficiency.
Challenge
The operator needed a cost-effective way to manage and analyze very large volumes of historical data and streams arriving in real time. The platform also had to support faster exploration and new business use cases without costly upfront schema work.
Solution
- Deploy LigaData’s scalable, cost-effective Data Platform.
- Capture structured and unstructured data in near real time.
- Unify diverse sources in a flexible data lakehouse.
- Enable exploration and ad-hoc analysis without upfront transformations.
Results
Ooredoo Tunisia now captures large volumes of diverse data in near real time into one lakehouse. Easier access supports new telecom use cases focused on the metrics that matter: average revenue per user, churn, customer lifetime value, customer satisfaction, and Net Promoter Score.