What’s New in LigaData Telecom Data Fabric 4.0
On February 29th, during the Mobile World Congress (MWC) in Barcelona, we announced the release of the LigaData Telecom Data Fabric 4.0 and LigaData Telcom AI Apps. These major new capabilities build on our 10-year history of providing data- and AI-driven telecom products and services tailored for communications service providers.
This blog provides a more detailed overview of what’s new in 4.0 and the Telecom AI Apps. Follow us on LinkedIn to stay tuned for more details in future blogs as we explore these new capabilities and apps in more detail.
Our Telecom Data Fabric embeds telecom industry expertise, enabling near real-time data pipelines and analytics at scale and at a fraction of the cost and resource requirements of traditional data integration tools and generic non-telecom data fabrics.
The new state-of-the-art LigaData Telecom Data Fabric version 4.0 boasts:
- Cloud deployment: elastically scalable operation in hybrid-cloud and on-premise environments across Microsoft Azure, Google Cloud, and AWS.
- Self-service pipeline designer UI – reduces the cost and risk of creating and maintaining data pipelines.
- Advanced data pipeline and semantic compute engines – significantly reduce resource requirements and lower total cost of ownership.
- Automated data pipeline lineage– enhances data trust and audit.
- Cloud data origins and destinations – Cloud–native sources and destinations now include ADSL2, Synapse, BLOB, and EventHub.
New LigaData Telecom AI Apps
The winners in communications services intimately understand their subscribers, allowing the delivery of exquisitely targeted marketing campaigns, optimized resources, reduced churn, enhanced customer experiences, and expanded markets. The new LigaData Telecom AI Apps encapsulate LigaData’s deep experience working with communications service providers:
- Advanced Segmentation – using GenAI based segmentation, target and gain a comprehensive understanding and dynamic micro-segmentation of subscribers through the analysis of their behaviors, demographics and psychographics.
- Multi-SIM Cross-Sell and Up-Sell – identify subscribers using multiple SIM cards from different providers to target them for appropriate customer loyalty and upsell programs.
- Next Best Experience – enable precise targeting of subscribers with personalized loyalty, cross-sell and upsell programs based on a subscriber 720 view.
- Churn Prediction – accurately predict subscribers at risk of churning so that effective mitigation actions can be taken to retain them, and expand the relationship over time.
- Customer Lifetime Value Analysis – estimate the expected revenue contribution of a subscriber over their entire lifetime to guide strategy around how they are prioritized.
- Price Optimization – enable personalized pricing to advance strategic objectives such as growing market share and growing existing customer relationships.
These new telecom-focused products build on LigaData’s many years of experience working closely with dozens of Telcos around the world in their initiatives to become data-driven enterprises as they seek to transform themselves from traditional Telcos into agile data and AI-driven Techcos, accelerating revenue growth, retaining market share and enhancing customer experience. Our telecom industry expertise, AI products, proven success record, and focus on a hybrid-cloud approach with a low total cost of ownership position LigaData as a distinguished partner for communications service providers seeking to thrive in the evolving telecom landscape.